Frequently Asked Questions

Orders are processed within 1–3 business days. Standard delivery takes 7–14 business days after dispatch. You will receive a tracking number by email once your order has shipped.

Yes. We offer free shipping on all orders over $99. Orders below $99 may have a standard shipping fee applied at checkout.

Once your order ships, you will receive a confirmation email with a tracking number. Use that number on the carrier's website to check your delivery status.

We accept returns within 30 days of delivery. Items must be unused and in their original condition. To start a return, email us at info@rankiiz.com with your order number.

We're sorry to hear that. Please email us at info@rankiiz.com within 7 days of receiving your order with a photo of the damaged item and your order number. We'll send a replacement or issue a full refund.

Orders can be cancelled or modified within 24 hours of placement. After that, the order may already be in processing. Contact us as soon as possible at info@rankiiz.com, and we'll do our best to help.

Yes. All transactions on Rankiiz are processed through Shopify's secure checkout, which uses SSL encryption to protect your personal and payment information.

You can reach us by email at info@rankiiz.com or through the contact form on our Contact page. We typically respond within 1–2 business days.

Unable to find satisfactory answers ? Contact Support